When your business is constantly on the move—literally—clear, timely communication becomes a non-negotiable. Whether you’re a maintenance company, a plumbing crew, or an HVAC technician, your staff is often on the road, in crawl spaces, on rooftops, or up to their elbows in repairs. With so much happening at once, important calls and updates can easily fall through the cracks.

Enter: The "Tech On the Way" automation.

This lightweight but powerful tool has transformed operations for businesses that regularly dispatch techs to homes or job sites. Here's how it works:

An hour before a scheduled visit, your client automatically receives a polite message saying a tech will be reaching out soon. Then, instead of fumbling with contact info, your tech simply clicks one pre-sent link—just one—and it triggers a personalized text message straight to the customer: “Hey, I’m on the way!”

No more missed updates. No more awkward “Are they still coming?” calls. Just streamlined, professional communication without lifting more than a finger.

Why it Matters

• Professionalism: Your clients know what to expect, and when.

• Time-Saving: Techs don’t waste time finding numbers or sending manual texts.

• Consistency: Each step happens like clockwork, no matter how busy your day gets.

• Customer Satisfaction: Clients feel reassured and respected by proactive communication.

This automation wasn’t built in theory—it was born from a real problem. Our founder’s husband runs a maintenance business, and he found himself constantly stopping mid-task to send updates, dig up contact info, and send the same messages day after day. It created unnecessary stress and interrupted workflow. So we partnered to build something smarter.

Now, with one click, the entire follow-up process is handled. The tech stays focused, the client stays informed, and the business looks better than ever.

This is just one example of how thoughtful automation can remove friction and restore energy where it counts.

If your business is always in motion, maybe it’s time your communication caught up.

Want this automation added to your system?

Let’s talk: https://dallowryflow.io